YMCA of Eastern Ontario

Building healthy communities

Information about how the YMCA of Eastern Ontario uses your personal data

Anonymous Access

Our website does use cookies to maintain the website state and to improve your experience. The cookies automatically expire when you close your web browser.

Services and Links on our Website

Because the YMCA wants your website experience to be informational and resourceful, our website also provides links to third-party sites.

The YMCA of Eastern Ontario assumes no responsibility for the information practices of sites you may access through our site. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Your Choice

We collect personal data you volunteer when you make use of, or register for, our programs and services. This allows us to better meet your program, service and information needs.

We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance our YMCA's programs and services.

We may also collect personal information in order to satisfy legal, government and regulatory obligations.

If you supply us with your contact information, you may hear from us about important information concerning our YMCA's programs or services in which you are registered.

You may also hear from us about other YMCA programs and services that may interest and benefit you. If you do not wish to hear about other YMCA programs, services or opportunities, please use the unsubscribe link in the email received.

Information Sharing

We do not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.
Children’s Privacy

The YMCA of Kingston, in keeping with our mission and vision, believes in the development of healthy, confident children.

For children under 12 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.


Our YMCA maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.

YMCA staff and volunteers with access to personal data are required to respect the confidentiality of personal information and handle it responsibly. Each staff member is required to sign a confidentiality agreement that binds them to the respectful and appropriate use of information collected.

Privacy Questions

If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact our YMCA staff at the branch location that you frequent.

If you have an inquiry about our YMCA's privacy practices, please contact our YMCA Privacy Policy Customer Service Department at:

YMCA of Eastern Ontario 
(613) 546-2647, ext. 224
Fax (613) 546-5799

If you have a complaint or concern about our YMCA’s information handling practices, we encourage you to talk to us.

In most cases, discussing your concern with our general manager, or the director responsible for one of our YMCA's programs or services, will address your concern.

If the problem is not resolved to your satisfaction, you can contact our Privacy Policy Customer Service Department (see contact information above). You will be asked to provide the following information in writing:

  • Your name, address or fax number where you prefer to be reached
  • Nature of your complaint, relevant details, and what you would like us to do
  • Name of the YMCA staff with whom you have already discussed the issue
  • Our YMCA will investigate and assist with resolving your concern.